Privacy Policy
Last Updated: September 28, 2024
Introduction
Welcome to The Love Catalyst! Your privacy is important to us. This Privacy Policy explains how The Love Catalyst collects, uses, maintains, and discloses information collected from users and describes the personal information we collect through the website – thelovecatalyst.org (the “Site”).
The terms “we,” “us,” and “our” refer to The Love Catalyst. The term “Site” refers to thelovecatalyst.org. The terms “User,” “you,” and “your” refer to site visitors, customers, and any other users of the Site.
By using our Site, you agree to the terms of this Privacy Policy without modification. If you do not agree with the practices described in this Privacy Policy, please do not provide us with your personal information or interact with the Site.
1. Personal Identifying Information (“PII”)
PII refers to information that specifically identifies you. This includes your name, email address, phone number, age, emergency contact details, and demographic information such as your gender, race/ethnicity, and location (optional).
2. Non-Personal Identifying Information
We may collect non-personal identifying information (“NII”) from users when they interact with our Site. NII may include the browser name, type of computer, and technical information about users’ means of connection to our Site, such as the operating system and internet service provider.
3. How We Collect Your Information
We collect personal identifying information in a variety of ways, including but not limited to when users visit the Site, fill out intake forms, subscribe to the newsletter, or engage in other activities, services, features, or resources available on our Site. Users may be asked for, as appropriate, their name, email address, phone number, and other relevant details.
4. Communication Through Comments
Our website may offer users the ability to communicate through comments on posts. While we take reasonable steps to monitor and filter what is posted on our website, we do not encrypt such information. If you choose to post on our website, use care when exposing any PII, as it is not protected by our privacy policy, and we are not liable for any information you choose to disclose.
5. Advertising Remarketing
We may use remarketing services provided by companies such as Facebook. Remarketing allows us to show ads for our products based on your previous interactions with our Site. For this to happen, a cookie is placed in your browser to track your visits. You may opt out of this by adjusting your cookie settings.
6. Google Analytics
We use Google Analytics to collect data about how visitors use our Site. Google Analytics helps us understand user interactions and gather information such as the time of visit, the type of device used, and referral websites. No personal identifying information is collected by Google Analytics. You can opt out of Google Analytics by following instructions found on the Google Analytics opt-out page.
7. Web Browser Cookies
Our Site may use cookies to enhance your experience. A cookie is a small piece of data stored on your device by your web browser. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that if you disable cookies, some parts of the Site may not function properly.
8. Children's Information
We do not knowingly collect personal information from children under 18. If you are under 18, please do not submit any personal information to us. If we discover that a child under 18 has provided us with personal information, we will take steps to delete it. If you are a parent or guardian and believe your child has submitted personal information, please contact us immediately.
9. How We Use Collected Information
We use the information we collect to:
Operate, maintain, and improve the Site and our services.
Provide referrals to mental health professionals and resources.
Communicate with you about updates, inquiries, and service status.
Perform analytics and improve our outreach efforts.
Comply with legal obligations.
10. How We Protect Your Information
We adopt industry-standard encryption and data protection practices to safeguard your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. By using our services, you acknowledge and agree that The Love Catalyst is not responsible for any intercepted information.
11. Sharing Your Personal Information
We do not sell, trade, or rent your PII for marketing purposes. We may share your information with trusted third-party service providers who assist with data storage, secure form management, or payment processing. We may also share information as required by law or in response to valid legal requests from authorities.
12. Business Transfers
In the event of a business transaction such as a merger or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before any personal information is transferred and becomes subject to a different privacy policy.
13. Third-Party Websites
Our Site may link to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage users to read the privacy policies of any website they visit.
14. Managing Your Personal Information
You can access, update, or delete your personal information by contacting us at [your email]. You may also opt-out of receiving marketing communications from us by following the unsubscribe link in our emails. We will retain your information as long as needed to fulfill the purposes outlined in this Privacy Policy.
15. GDPR Rights
For residents of the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
The right to access, update, or delete your personal information.
The right to withdraw consent to the storage of your personal information.
The right to lodge a complaint with a supervisory authority.
16. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make changes, we will post the updated policy on our website and notify users. By continuing to use the Site after the changes take effect, you acknowledge and accept the updated policy.
17. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: info@thelovecatalyst.org
Phone: (202) 573-8243
Last Updated: September 28, 2024